Version 3.4 has no account. From the next version, Ocean Live asks you to sign in once, with no password: with Google or a 6-digit email code, and on iPhone also with Sign in with Apple. The account keeps your "Any questions?" questions secure and tied to you, so you keep them when you change phones. Your car data never goes to your account: it stays on your phone.
Delete it in the app
This is the quickest way, and it takes effect straight away.
- Open Ocean Live and go to Settings→Account→Delete account
- Confirm Delete your account?
The app asks the Ocean Live server to delete the account and signs you out on this phone once the server confirms. Deleting can't be undone. If you sign in again later, a new, empty account is made.
What gets deleted
| Data | What happens |
|---|---|
| Your account: account ID, email address, display name, created and last-used dates | Deleted from the Ocean Live server |
| Linked sign-in methods (Google, Apple, email) and the provider's ID for you | Deleted |
| Sign-in sessions on all your devices | Deleted, so every device is signed out |
| Logged "Any questions?" questions linked to the account, with their answers and the readings sent with them (this includes questions the phone asked before you signed in, which are linked at sign-in) | Deleted |
| Any personal daily question limit set for your account | Deleted |
| Short-lived counters (questions per day, email code requests per hour), stored only as hashes or IDs | Not deleted by this; they expire on their own within about a day |
| A sign-in code entry (your email address and a hash of a code you asked for but didn't use) | Deleted. Unused entries are also removed automatically within a day after the code expires |
| Car data on your phone (drives, charges, 12V and fault history, settings) | Not affected. It was never on the server. Clear it in the app or delete the app to remove it. |
Questions asked from an install that never signed in aren't linked to any account. They are kept under that install's random ID and deleted automatically after 90 days (see below to have them deleted sooner).
Without the app
If you no longer have the app, or can't sign in, ask the developer through GitHub:
- Email justice@oceanlive.org from the address on your account, asking for your account to be deleted. Or open an issue at github.com/JusticeRox98577/Fisker-Ocean-Apps/issues (issues are public).
- Issues are public: anyone can see what you post there. You can include your account ID (shown under Settings, Account) or your install ID (shown in the chat under "Show what's sent") to speed things up, or leave them out and ask for a private way to send them.
- Don't post your email address in a public issue. If it's needed to find your account, the developer will arrange a private way to send it.
Only delete my logged questions
To have your logged questions deleted without deleting an account, or to ask what is held, email justice@oceanlive.org with your install ID from "Show what's sent" (or open an issue on GitHub; issues are public). They are deleted within 30 days. Full details are in the privacy policy.